1. GENERAL ENQUIRES

Please email me at alfredminnaarphotography@gmaill.com for any questions you might have. I am here to help.

 

 

2. WHERE CAN I FIND THE TRACKING INFORMATION FOR MY ORDERS?

All tracking numbers can be found in the shipping notification emails you receive when the order has been processed and shipped.

If it has been more than 24 hours and no action contact me at  alfredminnaarphotography@gmaill.com for me to check into it.

3. WHEN DO I GET MY PACKAGE?

Each product is printed and made to order on a 3 - 5 day average. Standard shipping times are 5-7 days for Indonesia and 10-20 days for International. 

All prints are shipped from Indonesia.

If your order contains more than one item your order will come as one package to lower the cost. This will vary depending on the amount of prints in the order.

4. WHAT IS YOUR REFUND POLICY?

Received a print and it is damaged? Just reach out to me so I can take care of it. Information needed in this intstance is details of damage as well as a photo clearly showing the damage to the package as well as the print.